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The Cornish Company

Cream of the Crop: Exceeding growth targets for Mother’s Day campaign

The Cornish Company, founded in 2018, specialises in luxury hampers featuring authentic Cornish delicacies and artisan treats. Inspired by Cornwall’s rich heritage and vibrant food culture, they aim to deliver a taste of the region across the UK.

98%
Of the stretch target sales achieved
12%
Lower overall CPA with ROAS on target

The Challenge

The Cornish Company and Impression work together through many high-demand seasonal peaks, one of which is Mother’s Day. When running paid media campaigns during key events, there are various challenges to be aware of, such as:

  • Heavy focus being placed on seasonal sales, with tailored products packaged as gifts for various occasions. Reaching KPIs during these periods is key to reaching yearly performance targets.
  • Annual forecasting can be challenging due to the dates of events such as Mother’s Day and Easter changing each year
  • Seasonal periods are both high opportunity and high pressure due to the perishable nature of the goods and fixed event timelines. Campaigns must drive large volumes of profitable orders within short, time-sensitive windows.

We were challenged to meet the following objectives, with the above considerations in mind:

  • Paid media campaigns must deliver efficient performance, with an agreed minimum Return on Ad Spend (ROAS) and maximum Cost Per Acquisition (CPA)
  • Help The Cornish Company to sell an agreed number of hampers, 75% of which were limited edition Mother’s Day hampers. The agreed number increased by +33% prior to launch, implemented as a stretch target.

The Strategy

Cross-channel collaboration and strategy alignment

Strong integration between PPC (Paid Search) and Paid Social saw the teams share data on:

  • Timing, search demand, and creative performance
  • Real-time performance updates on stock, delivery capacity, and spend across channels
  • Early PPC insights helped to inform the Paid Social launch date and creative strategy

Campaign execution and timing

  • The PPC team monitored search terms to identify when demand for Mother’s Day was starting to increase, and based campaign launch dates on these findings to capture early demand
  • Demand and conversion rates increased significantly closer to Mother’s Day
  • Strategy had to pivot from a steady roll-out where we were reaching audiences in the research phase and early purchasers, to an aggressive push in the final weeks to combat increased activity from competition and reach users with high intent
  • Early spend was intentionally conservative to preserve efficiency during lower CVR periods

Real-time agility and client communication

  • Daily updates kept the client informed on demand spikes and stock capacity.
  • Close communication enabled reactive decision-making on spend and campaign pacing.
  • Agility was key to capitalising on late-stage demand without sacrificing ROAS targets.

Creative testing and optimisation

  • Multiple creative themes were tested initially, with Meta favouring and optimising towards one
  • Product-focused creatives outperformed lifestyle-focused ones with higher CTR, CvR and ROAS across both PPC and Paid Social campaigns.
  • Paid Social creative learnings informed PPC decision to include product shots in future seasonal event campaigns.
  • Final-stage creative tailored to emphasise urgency and product benefits aligned with peak CVR period.
  • Reinforced the hypothesis that simplicity and direct value resonate more with this audience.

The Results

98%

Of the stretch target sales achieved, which was 131% of the original target. However, missing the stretch target was primarily due to capacity limitations, requiring paid advertising to stop 3 earlier than planned. Performance indicated we were on track to hit the target if advertising had continued as planned.

+31%

Total spend exceeded forecasts, driven by strong demand across paid channels.

12%

Lower overall CPA with ROAS on target.

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