The Challenge
Clarins approached Impression in late 2020 following a surge in online demand as a result of the pandemic.
Keen to maintain this momentum moving into 2021, they wanted to focus on improving their ability to reach digital audiences. A key part of this was to ensure that translated content sent from their global team (originally written in French) would read well for a UK audience and perform well in search.
Clarins asked us to implement a strategy to work towards an end goal of growing 2020’s traffic by 20% by 2023.
We had a challenge in that UK ecommerce forecasts suggested that 2021 would struggle to match the pandemic boom and, after a good January, we saw the gap from 2020 widen throughout the rest of Q1 and Q2.
Specifically, our objectives were to: